Effective Date: October 2025
At John’s Urban Timber, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, phone number, email address, physical address, or other contact details submitted through our website forms or direct communication.
- Project Information: Details about your wood type, project size, or service requests.
- Website Usage Data: Technical information such as IP address, browser type, pages visited, and time spent on the website, collected through analytics tools like Google Analytics.
2. How We Use Your Information
Your information is used solely to:
- Respond to your inquiries or service requests.
- Provide quotes, updates, and communication related to your project.
- Improve our website’s functionality, design, and user experience.
- Maintain internal business records.
We do not sell, rent, or trade your personal information to any third parties.
3. How We Protect Your Information
We take appropriate technical and organizational precautions to safeguard your personal data against unauthorized access, misuse, or loss.
Your information is stored on secure servers and accessible only to authorized personnel.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze web traffic and remember preferences for future visits.
You can choose to disable cookies through your browser settings, but this may limit some website functionality.
5. Data Sharing and Disclosure
We may share your information only in the following cases:
- To comply with legal requirements or government requests.
- With service providers who help us operate our website or business (e.g., web hosting or analytics), provided they agree to keep your data secure.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of inaccurate information.
- Withdraw consent to receive marketing communications at any time.
To exercise these rights, contact us directly using the information below.
7. Links to Other Websites
Our website may include links to external sites for reference or resources. We are not responsible for the privacy practices or content of those third-party websites.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
John’s Urban Timber
6559 Nollar Rd
Whitmore Lake, MI 48189
📧 Email: [email protected]
📞 Phone: (734) 741-9499