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Here’s a custom Terms and Conditions text written specifically for John’s Urban Timber — covering sales, services, liability, and website use.
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Terms and Conditions

1. General Information

Welcome to John’s Urban Timber. By accessing or using our website, purchasing our products, or requesting our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

John’s Urban Timber specializes in reclaimed wood processing, including sawmilling, planing, sanding, jointing, vacuum kiln drying, and custom woodworking preparation. All materials are reclaimed, customer-supplied, or locally sourced from non-commercial harvesting.

3. Quotes and Estimates

All project quotes or estimates provided are based on current labor, materials, and availability. Quotes are valid for 30 days unless otherwise stated. Final pricing may vary based on project specifications, material condition, and unforeseen circumstances.

4. Payments and Deposits

A deposit may be required before work begins. The remaining balance must be paid upon completion unless otherwise agreed in writing. Payments can be made by cash, check, or approved electronic transfer.

5. Customer-Supplied Materials

Customers who provide their own logs or materials assume all responsibility for the condition, integrity, and quality of those materials. John’s Urban Timber is not liable for natural defects, internal stress, cracking, or damage occurring during processing or drying.

6. Wood Variations and Defects

Because wood is a natural material, variations in color, grain, and texture are expected. Minor cracks, movement, or checking may occur over time and are not considered defects. These natural characteristics contribute to the uniqueness of each piece.

7. Turnaround Times

Processing and drying times are approximate and may vary depending on species, moisture content, weather, and other factors. While we strive to meet estimated deadlines, we cannot guarantee exact completion dates.

8. Liability Disclaimer

John’s Urban Timber takes great care in handling all materials. However, we are not responsible for damages caused by natural drying stress, internal tension, or improper storage after pickup or delivery. Customers are encouraged to store and handle all wood products in a climate-controlled environment.

9. Returns and Refunds

Due to the custom nature of our services and the uniqueness of each material, all sales are final. Refunds or adjustments may only be issued at the discretion of management for exceptional circumstances.

10. Website Use

All content, images, and text displayed on our website are the property of John’s Urban Timber and may not be reproduced without permission. Any misuse of our content or trademarks is strictly prohibited.

11. Privacy

Personal information collected through our website or contact forms is used solely for communication and service-related purposes. We do not share or sell personal information to third parties.

12. Contact Information

For questions about these Terms and Conditions, please contact:
John’s Urban Timber
6559 Nollar Rd, Whitmore Lake, MI 48189
📧 Email: [email protected]
📞 Phone: (734) 741-9499